Note on proposed rates: On Tuesday, May 21, Flagstaff's City Council made additional recommendations that will reduce the proposed rate changes. We will update the calculator after Council gives direction on June 4.
If you choose to use the rate calculator now, please keep in mind the proposed charges you see may be higher than actual future charges.
On Wednesday, July 3, the Flagstaff City Council adopted a resolution and ordinance to increase potable water, sewer, and reclaimed water rates and fees. The rates will increase over a five-year period to adequately fund water infrastructure projects, operations, maintenance, and debt repayment contained in the five-year capital improvement program for Flagstaff Water Services.
The approved rates are listed in the tables below.
The Rate Study is an opportunity to evaluate whether all customer classes are paying their proportional share of the cost of providing you with water, sewer, and reclaimed water services. It is also an opportunity to adjust for revenue shortfalls. Check out these resources for more information.
Water Rate Study Fact Sheet (png)
DownloadWater Rate Study Rack Card (png)
DownloadRate Study Help Sheet - Charges Being Evaluated on a Residential Bill (pdf)
DownloadUnderstanding your Residential Bill (pdf)
DownloadRate Study Help Sheet - Charges Being Evaluated on a Commercial Bill (pdf)
DownloadUnderstanding your Commercial Bill (pdf)
DownloadStantec Rate Study Scope of Work (pdf)
Download10-Year Capital Projects List - Water (pdf)
Download10-Year Capital Project List - Wastewater (pdf)
DownloadProposed Capacity Fees – Updated June 2024 (pdf)
DownloadCustomer Assistance Rack Card (jpg)
DownloadSaving Through Water Conservation Brochure (pdf)
DownloadThese resources are provided to help communicate the needs of Water Services (strategic plan), how we determine our infrastructure needs (master plans), our guiding principals (water policies), data we use to inform technical studies (report to the water commission), and an explanation of a typical residential Municipal Services Bill.
City of Flagstaff Water Services STRATEGIC PLAN 2025 (pdf)
DownloadCity of Flagstaff Water Infrastructure Master Plan Executive Summary (pdf)
DownloadCity of Flagstaff Sewer Master Plan Executive Summary (pdf)
DownloadCity of Flagstaff 2023 Report To The Water Commission (pdf)
DownloadCity Council Adopted Water Policies (pdf)
Download